Incidents | mails.so Incidents reported on status page for mails.so https://status.mails.so/ en "Insufficient balance" error on API calls https://status.mails.so/incident/450450 Fri, 25 Oct 2024 09:39:00 -0000 https://status.mails.so/incident/450450#b53e488a6bf4fa68d97006025a85d733f738450b3c79738d656723e9e79a2317 A fix has been implemented and we are monitoring the results. "Insufficient balance" error on API calls https://status.mails.so/incident/450450 Fri, 25 Oct 2024 09:34:00 -0000 https://status.mails.so/incident/450450#9f6b09d1b81120563809a65557e3821dc5d6b913f0a84618e35122fa68de4bf1 We're aware that users may be receiving an "Insufficient balance" error on API calls despite having an active subscription. A fix is being implemented. Extended delays - List validations https://status.mails.so/incident/439213 Fri, 04 Oct 2024 10:20:00 -0000 https://status.mails.so/incident/439213#215917479c9dbe6f8f10f39acbfd776785447beb810ca13c899285a312871aa5 A fix has been implemented and the list validation service has been restored. We will continue monitoring the situation. Extended delays - List validations https://status.mails.so/incident/439213 Fri, 04 Oct 2024 10:16:00 -0000 https://status.mails.so/incident/439213#c60263c67cca655171b352127e89d79cffc085a11f4f06018aa143aa9a2b3523 A fix has been implemented and we are monitoring the situation. The decision of canceling certain lists awaiting validation was made to preserve data integrity, and those validations will need to be submitted again. Extended delays - List validations https://status.mails.so/incident/439213 Fri, 04 Oct 2024 09:35:00 -0000 https://status.mails.so/incident/439213#8f5892170cbddaedf60eb0370d06d878749c93e42335f1cb9b484c1fa9444d34 We are currently experiencing extended delays on list validations. Our team is currently assessing the situation and a fix will be implemented in due course.