Incidents and maintenance reported on status page for mails.so https://status.mails.so/ en https://status.mails.so/incident/450450 Fri, 25 Oct 2024 09:39:00 -0000 https://status.mails.so/incident/450450#b53e488a6bf4fa68d97006025a85d733f738450b3c79738d656723e9e79a2317 Incident A fix has been implemented and we are monitoring the results. https://status.mails.so/incident/450450 Fri, 25 Oct 2024 09:34:00 -0000 https://status.mails.so/incident/450450#9f6b09d1b81120563809a65557e3821dc5d6b913f0a84618e35122fa68de4bf1 Incident We're aware that users may be receiving an "Insufficient balance" error on API calls despite having an active subscription. A fix is being implemented. https://status.mails.so/incident/439213 Fri, 04 Oct 2024 10:20:00 -0000 https://status.mails.so/incident/439213#215917479c9dbe6f8f10f39acbfd776785447beb810ca13c899285a312871aa5 Incident A fix has been implemented and the list validation service has been restored. We will continue monitoring the situation. https://status.mails.so/incident/439213 Fri, 04 Oct 2024 10:16:00 -0000 https://status.mails.so/incident/439213#c60263c67cca655171b352127e89d79cffc085a11f4f06018aa143aa9a2b3523 Incident A fix has been implemented and we are monitoring the situation. The decision of canceling certain lists awaiting validation was made to preserve data integrity, and those validations will need to be submitted again. https://status.mails.so/incident/439213 Fri, 04 Oct 2024 09:35:00 -0000 https://status.mails.so/incident/439213#8f5892170cbddaedf60eb0370d06d878749c93e42335f1cb9b484c1fa9444d34 Incident We are currently experiencing extended delays on list validations. Our team is currently assessing the situation and a fix will be implemented in due course.