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Degraded

"Insufficient balance" error on API calls

Oct 25, 2024 at 9:34am UTC
Affected services
mails.so

Resolved
Oct 25, 2024 at 9:39am UTC

A fix has been implemented and we are monitoring the results.

Created
Oct 25, 2024 at 9:34am UTC

We're aware that users may be receiving an "Insufficient balance" error on API calls despite having an active subscription. A fix is being implemented.