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Degraded

"Insufficient balance" error on API calls

Oct 25 at 11:34am CEST
Affected services
mails.so

Resolved
Oct 25 at 11:39am CEST

A fix has been implemented and we are monitoring the results.

Created
Oct 25 at 11:34am CEST

We're aware that users may be receiving an "Insufficient balance" error on API calls despite having an active subscription. A fix is being implemented.